General Information

RAI Amsterdam - Entrance K
Europaplein 24
1078 GZ Amsterdam
https://www.rai.nl/en/route

The EAU has partnered with KLM / Air France, so you can benefit from an up to 10% discount for your trip to Amsterdam. More information can be found here.

The currency in The Netherlands is the EURO (€). There is an ATM at the K-Entrance. Another ATM (Geldmaat) can be found outside the venue at Scheldeplein 5. Note: The RAI is a cashless venue. Payments can be done using credit or debit cards.

The Netherlands, like most other European countries, has 230-volt AC, 50Hz current and uses two-pin continental plugs. Visitors from Switzerland, the UK and Ireland will need a plug adaptor for electric appliances, while those from North America need a power converter to use 110/125V appliances.

The company K.I.T. Group has been contracted to handle the hotel accommodation for congress participants. Their staff will be available at the Hotel Desk in the Registration Area (Blue Area).
More information here.

The organisers do not accept liability for any personal damage. Participants are advised to arrange their own personal insurance.

The latest information on CNE Accreditation can be found here.

More information about the EAUN Congress office can be found here.

The EAUN exhibition takes place in the EAUN Booth Area next to the EAUN session rooms (Purple Area). Companies will be present to show their products and inform the delegates of new developments in the urology nursing field. See Opening Hours for the specific opening hours of the EAUN27 Exhibition.

Registered press representatives may attend all scientific sessions. Photographing during sessions is allowed for personal and non-commercial use only, i.e. photos cannot be published or reproduced in any way. Outside of the scientific sessions, you need written permission by the EAU for photography, filming and interviews at any location within the congress venue. Video recording of the congress or during the sessions is subject to authorisation by the EAU Press Office. A written request must be submitted prior to the congress via press@uroweb.org or can be submitted on-site. Requests will be approved on a case-by-case basis. Film crews can book a time slot (max 2 per day per publication) to film in one of the filming areas onsite via the hostess in the EAU Press Centre. Film crews will receive a special filming press badge, available at the EAU Press Centre.

More press info can be found here.

More information about the media policy here.

Presentations, sessions and ESU courses will be webcasted under the condition that the speakers have given their approval.

Do not miss anything during this year’s meeting, use the EAUN Personal Planner!

• It is fully integrated with the scientific programme of the meeting
• You can select your priority sessions and export them to your Outlook, Google Calendar or print them out.

Kindly note that the planner on the website and the planner in the App do not exchange information. You can use either one for your planning.

Journalists and medical/science writers can obtain a free registration to the meeting. Registered press members are welcome to use the facilities at the EAU Press Centre where they will also obtain a special press pack. Internet access, printer and photocopy facilities are provided.
More information>

If you are presenting at EAUN27, this is where you can upload or review your slides and receive technical instructions about your presentation. The Speaker Service Centre is located in the Orange Area. Presentations have to be uploaded 3 hours prior to the start of a session. 

Only meeting delegates with a valid badge have access to the session rooms. Seating is regulated on a first-come, first-served basis. We recommend delegates to go to the session rooms well in advance.

Due to safety regulations, doors will be closed when all seats are taken. It is not allowed to stand in the aisles of the rooms.

The EAU Association App is the easiest way to navigate through congress-related resources and activities. We highly recommend downloading the EAU27 event within the app as there will be no printed programme book.

• The EAU27 Event will become available within the app on 19 February.

In the app, you can browse the EAU27 scientific programme and create your personal programme using the planner. Find session rooms and exhibitor booths by scrolling through the floor plans. You can save a session or company using the save icon. Saved sessions and companies can be found under “My Programme” and “My Favorites”, respectively. Both can be found in your Profile (accessible from the app’s home page, on the top right). Offline use of the EAU Association App is possible.

Download the EAU Association App for free in the Play Store (Android) or App Store (iOS).

The QR-code found on the delegate badge enables delegates to leave their contact details with exhibitors in a quick and easy way. The QR-code will also be scanned at the entrance of the session rooms to gather CME and statistical information. The EAUN bears no responsibility for data scanned by third parties.
See also “Evaluation & Feedback”

The badge classification is as follows:

A special “Charge & Connect” area will be available in the Exhibition Hall (Blue Area) and has seating, free internet, work stations, and power outlets.

You can store your coats and/or luggage in the cloakroom (Orange Area, Level -1) during the congress. Please collect all personal items at the end of each day.

Delegates can collect their congress bags at the Registration Desks in the Blue Area.

Information specifically on EAUN membership and EAUN activities (fellowships, courses, guidelines) can be obtained at the EAUN Booth.

The EAU staff look forward to welcoming you at the EAU Square (Blue Area) and answering any questions you may have about EAU membership or any of the following EAU activities:

• EAU Guidelines: free copies of the new 2027 EAU Pocket Guidelines for EAU members!
• Education Office
• Policy Office
• Guidelines & UroEvidenceHub
• Historical Exhibition
• If you are not a member yet, do visit us at the booth and take advantage of special onsite offers.

There are several First Aid units in the congress venue. The units are indicated on the directional signs with the first aid symbol.
In case of emergencies inside the congress venue, contact a security guard or call the following number: +31 20 549 1234

Outside of the RAI congress venue, please call the general emergency number:

• Ambulance (ambulance) and health emergencies:  112
• Fire brigade (brandweer): 112

National Dutch police (landelijke politie): 112

Information on the EU-ACME/CNE programme, CME/CNE/CPD credits, membership status & benefits, accredited CME/CNE activities and national CME credits systems can be obtained at the EAU Square.

Food and beverages are available for purchase at several catering points throughout the congress venue. See also Water Fountains.

In compliance with the Pharma Codes, the EAU is not allowed to register guests (including children) and they can therefore not attend the congress. The EAU office cannot offer any children’s daycare facilities either. If parents decide to leave their children in a part of the venue that is accessible without a badge, the EAU will bear no responsibility in case of incidents. If you have any special requirements due to impaired mobility, medical needs or due to the fact you are nursing please let the organisation know in advance.

The congress sessions will be conducted in English. See also Translation

For assistance, report any lost or found items to the EAU Information Desk.

Sound and camera flash of mobile phones and tablets must be switched off during sessions.

With other delegates

You can use the EAU Association App (see “App”) to get in touch with other delegates or congress participants. First install the EAUN27 Event when it becomes available. The networking feature is off by default, you can turn it on by logging in to the app with your MyEAU credentials through the “My Profile” menu in the top right corner.

For more information on the networking opportunities go to “Networking” under “App Help”, which you will find under “More” in the app menu.

With speakers
Delegates can also get in touch with EAUN27 faculty and speakers on the EAUN27 Event app. In the Programme tab you will find “Speakers”, where you will see a speaker overview. Click on “Conversation” to leave them a message. You can also send them a request to meet by clicking on “Meeting”.

Scientific Sessions

Exhibition

Industry Sessions

Registration

Speaker Service Centre

The EAU will be taking photos and/or screenshots, will be recording the sessions and doing some filming between sessions. In case of any questions, please let us know by sending an e-mail to: press@uroweb.org

A room of silence is available and is open during congress hours.

All registration and service desks are located in the Blue Area. See Opening Hours for the specific opening hours of the Registration Area.

The congress centre RAI Amsterdam and the EAU have taken security precautions to ensure the maximum possible safety for all participants. Bags may be subject to inspection. Do not leave bags unattended at any time.

Smoking (also of e-cigarettes) is not allowed inside the congress venue and in the exhibition hall. Smoking is only allowed outside the venue.

We are using social media during the meeting to encourage open discussions on urology science and your experiences. EAUN meeting faculty, opinion leaders, speakers, delegates and media share their ideas, commentary and photos on LinkedIn, Facebook and Instagram. You can follow the EAUN on LinkedIn, Facebook and Instagram. We invite you to use the hashtag #EAUN27, follow us on all social media accounts and join the conversation!

At the EAUN’s Annual Meeting we are dedicated to reducing our environmental footprint while ensuring a seamless and engaging event. By embracing digital solutions, responsible resource use, and waste reduction, we strive to create a more sustainable meeting. From eco-friendly catering and greener travel options to thoughtful recycling initiatives, sustainability is highly considered in our organisation. Read more here.

There are a lot of taxis and Ubers in Amsterdam. The RAI has taxi ranks laid out to facilitate the arrival and departure of visitors. See Travel Information for more details.

If you have information or promotional materials to share on upcoming meetings, you can display these materials in the provided racks in the Charge & Connect area in the Exhibition Hall (Blue Area). It is strictly forbidden to put up promotional material at any other location in the congress venue

The EAUN and EAU are committed to fostering a culture of respect and inclusivity within our urological community and beyond. We believe that adhering to these values is a collective responsibility for all. Together, let’s uphold our EDI values to create a welcoming and positive experience for all delegates, faculty and staff. More information can be found here.

We encourage delegates to bring their own water bottles to the congress, as part of our sustainability objectives. Water from the faucets in bathrooms is safe to drink. If you’re looking to buy a water bottle for use during EAU(N)27, you can buy an EAU-branded one at the EAU Square in the Exhibition!

The latest information on CNE Accreditation can be found here.

Please leave your feedback for sessions or courses that you attend! You can scan the QR code on your congress badge with your mobile phone and select any session you attended for evaluation. Your feedback helps us improve future events.

The EAU Congress history website can be viewed here. All EAU Congresses, going back to the very first in 1974, are included in the interactive overview.

Presentations, sessions and ESU courses will be webcasted under the condition that the speakers have given their approval.

As a meeting delegate, you can access the EAUN27 scientific content as it becomes available in the EAUN27 Resource Centre using your MyEAU credentials. EAUN Members have early access to read the abstracts in advance. The content in the Resource Centre will be available up to 1 year after the meeting, but is not accredited. The content in the Resource Centre is accredited for congress delegates until 24 hours after the last session of the congress. The content in the Resource Centre will be available up to 1 year after the congress.